Privacy policy

Privacy policy

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the metroflix service.


Contacting Us

If you have general questions about your account or how to contact customer service for assistance, please write to us on help center at mail id : metroflix7@gmail.com For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact on above mail id.


The data controller of your personal information is metro Golden movies. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.


Collection of Information

We receive and store information about you such as:



TVs, mobile devices, set top boxes, and other streaming media devices). This information includes:

your activity on the metroflix service, such as title selections, shows you have watched, search queries, and activity in metroflix

your interactions with our emails and texts, and with our messages through push and online messaging channels;

details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;

device IDs or other unique identifiers, including for your network devices (such as your router), and devices that are metroflix capable on your network;

resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers (see the "Cookies and Internet Advertising available generally on internet.

device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which can be used to tell us your general location, such as your city, state/province, and postal code), browser and standard web server log information;

information collected via the use of cookies, web beacons and other technologies, including ad information (such as information on the availability and delivery of ads, the site URL, as well as the date and time)